Patient Access

putneymead patient access

by Waldo Ferry Published 2 years ago Updated 1 year ago
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How do I contact putneymead group medical practice for an appointment?

Patients can contact Putneymead Group Medical Practice at 02087 880686 for appointments.

What is patient access and how do I use it?

If your GP practice supports Patient Access you will have access to the following features where they are able to provide them: Book face-to-face, video or remote appointments with your GP or other healthcare practitioners at your GP practice. Request repeat prescriptions via a nominated pharmacy. Send messages to your GP practice.

How do I book an appointment through patient access?

If your Patient Access account is not linked to your GP practice, the GP appointments section will not be visible. Under ‘Your GP practice services’, select the type of service you would like to book e.g. general GP appointment, telephone appointment etc. Select the date for the appointment, or use the arrows to see more available dates.

How good are the doctors and nurses at putneymead?

The doctors and nurses here have always be great, its just getting to see them thats the problem.… Ever since COVID, it has become the slowest, least responsive practice ever. takes days to get a… In a world where complaining is the norm, I'd like to thank Putneymead, and it's doctors and nurses,…

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How to view medical records?

To view your medical record, simply select Medical Record from the dashboard to expand the selection, then select the area you would like to view. Depending on what your practice have enabled you may be able to see your: What you see and do on Patient Access is controlled by your practice and they decide which areas of your medical record you can ...

Can you share a medical record?

Share. Select Share in any area of the medical record, other than documents, to temporarily share your record with family and friends or healthcare professionals. Documents cannot be shared. You can also access the option to share your record by selecting Medical Record on the dashboard to expand the selection, then Share Record .

Can you change the grid view on a medical record?

In any area of the medical record, other than Test Results, you can select from either a grid view (default setting) or a list view. This simply changes the way the data in your medical record is displayed online and can be changed at any time.

What is pending request?

The request is sent to your practice and is displayed as 'Pending' until approved by your practice. The pending request can be cancelled at this stage if required.

Can a GP update contact details?

f your GP practice has enabled the option for patients to update their contact details using Patient Access, you will be able to edit certain details from the Contact Details tab.

Booking GP appointments

Under ‘Your GP practice services’, select the type of service you would like to book e.g. general GP appointment, telephone appointment etc.

Booking non-GP Appointments

Note: Some non-GP appointments may be chargeable and payment will usually be taken online. The online payment method is added when you book your first non-GP appointment, it can be edited when you book future appointments, or a new payment method can be added. To find out more about managing payment methods, click here.

Who owns patient access?

The PATIENT ACCESS logo, PATIENT ACCESS, and PATIENT are all registered trademarks, which are either owned by, or are licensed to, EMIS.

Where is Egton Medical Information Systems located?

PATIENT ACCESS is provided by Egton Medical Information Systems Limited (“ we ”, “ us ”, “ our ” or “ EMIS ”), a company registered in England with company number 2117205 with registered offices at Fulford Grange, Micklefield Lane, Rawdon, Leeds, L S19 6BA.

Is patient.info a separate privacy policy?

1.8 For the avoidance of doubt, use of (or of any other services accessible through it) our site at patient.info is subject to a separate privacy policy and terms and conditions which are accessible through that site.

Can you link to a website?

7.1 You may link to the Website or App, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

What is Patient Access?

Patient Access is a website and mobile app which gives you access to a range of GP services online, as well as access to your health records.

What devices can I use Patient Access on?

You can download the Patient Access app on iOS or Android. You can also visit the website, available at www.patientaccess.com

How secure is my data?

We understand the importance of privacy and security and you can rest assured that your data is safe and securely protected. We do not share any of your data and no data is ever saved or stored on any device you use to access Patient Access.

Can I request medication that has not been authorised as repeat medication?

No. Only repeat medication can be requested through Patient Access. Acute medication is displayed for information purposes only. Any medication that is not authorised as ‘repeat’ must be requested by contacting your practice.

How long is a shared medical record?

You can quickly and securely give temporary access to your medical record. The shared record will be available for 24 hours via a unique link and secured using an access code. The option to Share Record, is under Medical Record on the dashboard.

Is Patient Access free?

The Patient Access app is available on the iOS and Android app stores for free.

Can I share my personal health record information (fitness, steps, blood pressure readings) with my GP?

Yes. If you record personal health information using an app on your phone and choose ‘Connect to Apple Health’ when prompted, the information recorded is automatically transferred to Patient Access (Health Records) every time you sign in. With your permission, your GP can then access this information and add it to your full medical record.

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