How do I get help with using patient access?
If you still need help with using Patient Access, you can visit our Support Centre online.
How do I contact prospect UK?
Need help? If you are having problems logging in, please contact our helpdesk on 0300 600 1878 or +44 20 7902 6600, or email [email protected].
How do I show my Password in patient access?
If you are using a private computer or device, not a public computer, and would like your password to be visible as you type, select the 'show' icon at the end of the password field. Still having a problem? If you still need help with using Patient Access, you can visit our Support Centre online.
Can I share an email address on patient access?
Unfortunately, it is also no longer possible to share an email address on Patient Access. This is because we use the email address as a unique identifier to ensure the account security and confidentiality.
What is a one by one lookup module?
A one-by-one look up module which generates a detailed profile on prospects or donors. This includes wealth and philanthropic information with relationship mapping.
Is ProspectView online customizable?
Our online tool and profile are now easily customizable! Whether it’s a different view of ProspectView Online you’re interested in, or a personalized profile layout, design is now in your hands.
Can you see where your donors are located?
Now you can see exactly where your major donors are located and plan your visits accordingly. What’s better? We utilize a Google Maps integration so you can literally see the street level view of your donors. Create heat maps in donor-centric areas, use advanced filters to customize the type of donors you want to visit, and more.
So Much to Enjoy
At Prospect View, you’ll find in-home features that make your life easier, and amenities that add plenty of enjoyment. Each residence includes air conditioning, washer/dryer connections, and garages so you can get the most out of each day.
Live Close to What Matters
Discover the convenience of a home on-base that’s close to all the resources, amenities, and duty stations at San Diego Naval Complex. Your new residence situates you near all the daily necessities and the retail, recreation, and entertainment options that Lakeside has to offer.
I can't sign in and my details are correct
Even if you are confident you have the correct details, try recovering your User ID ( using this link) and resetting your password ( using this link ).
Could it be a problem with my web browser?
A web browser (commonly referred to as a browser) is a software application for accessing information on the World Wide Web.
Can I share a sign in email address?
Unfortunately, it is also no longer possible to share an email address on Patient Access. This is because we use the email address as a unique identifier to ensure the account security and confidentiality.
Can I reset my Memorable Word?
You can reset your Memorable Word by clicking Forgot my Memorable word on the sign in screen once you have successfully entered your password. T his will take you to a different screen that allows you to update your Memorable Word and hint.
Account locked
If you enter an incorrect password 8 times, your account will automatically be locked for 1 hour. If you typed the password incorrectly, wait 1 hour then try again. If you have forgotten your password, select Forgotten Password .
How long does it take to get approved for ProHealth?
This is an important step to connect you to us as your health care provider. Your connection will be approved within 48 hours.
Does MyProHealth have security?
myProHealth has security safeguards in place to protect your health information:
Is myProHealth available 24 hours a day?
And it’s available 24 hours a day from any computer or smartphone. Using myProHealth is entirely up to you. If you prefer not to sign up, this will not affect the care you receive from any ProHealth provider.
What are the other health and social care professionals?
These include: community midwives, health visitors, palliative care nurses, district nurses, substance misuse counsellors and mental health gateway workers.
What is reception team?
The reception team will assist you in making urgent and routine appointments, answer any questions that you might have and offer any help or assistance that you may require whilst you are visiting the practice.
What is a practice nurse?
Practice Nurses can support patients with long-term conditions, and undertake a range of duties including family planning, cervical smears, childhood and travel immunisations, compression bandaging, providing health promotion advice on issues including weight management and smoking cessation. For travel immunisation, please complete a Travel vaccination Form (available online or from reception) at least four weeks before your departure date. We are also an authorised Yellow Fever Vaccination Centre.
