Patient Access

patient access web site down

by Keyshawn Ankunding Published 2 years ago Updated 1 year ago
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What is patient access and why is it down?

The Patient Access website and app allow patients to book appointments, order repeat prescriptions and view their medical record. However, when the site went down on 30 May, users were left unable to log in. One Twitter user tweeted Health and Social Care Secretary, Jeremy Hunt, directly.

Where can I access my patient records?

Access your patient records on the go. Available on Apple and Android phones, tablets and watches. Need Help? If you need support for Patient Online Services or the Mayo Clinic app, call 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. CDT.

How secure is patient access?

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. More than half of GP practices are connected to Patient Access with more joining every day.

What happened to patient access on NHS Digital?

Neil Bennett, service director, live services at NHS Digital, confirmed that the Patient Access service was “unavailable” between 3.30pm on 30 May and 2.30pm on 31 May. Bennet said the unavailability of the service was due to an update on the site, which is powered by EMIS, and NHS Digital worked with the supplier to help resolve the issue.

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What is patient access?

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Is patient access available in the UK?

Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.

What is patient access API?

Patient Access API: CMS-regulated payers, specifically MA organizations, Medicaid Fee-for-Service (FFS) programs, Medicaid managed care plans, CHIP FFS programs, CHIP managed care entities, and QHP issuers on the FFEs, excluding issuers offering only Stand-alone dental plans (SADPs) and QHP issuers offering coverage in the Federally-facilitated Small Business Health Options Program (FF-SHOP), are required to implement and maintain a secure, standards-based (HL7 FHIR Release 4.0.1) API that allows patients to easily access their claims and encounter information, including cost, as well as a defined sub-set of their clinical information through third-party applications of their choice. Claims data, used in conjunction with clinical data, can offer a broader and more holistic understanding of an individual’s interactions with the healthcare system, leading to better decision-making and better health outcomes. These payers are required to implement the Patient Access API beginning January 1, 2021 (for QHP issuers on the FFEs, plan years beginning on or after January 1, 2021).

What is CMS' role in protecting patient information?

CMS is taking additional steps to provide payers and patients opportunities and information to protect patient data and make informed decisions about sharing patient health information with third parties. For instance, as part of this final rule a payer may ask third-party application developers to attest to certain privacy provisions, such as whether their privacy policy specifies secondary data uses, and inform patients about those attestations. CMS is also working with payers to provide information they can use to educate patients about sharing their health information with third parties, and the role of federal partners like the Office for Civil Rights (OCR) and the Federal Trade Commission (FTC) in protecting their rights.

What is CMS data exchange?

Payer-to-Payer Data Exchange: CMS-regulated payers are required to exchange certain patient clinical data (specifically the U.S. Core Data for Interoperability (USCDI) version 1 data set) at the patient’s request, allowing the patient to take their information with them as they move from payer to payer over time to help create a cumulative health record with their current payer. Having a patient’s health information in one place will facilitate informed decision-making, efficient care, and ultimately can lead to better health outcomes. These payers are required to implement a process for this data exchange beginning January 1, 2022 (for QHP issuers on the FFEs, plan years beginning on or after January 1, 2022).

What is CMS 9115-F?

Overview#N#The Interoperability and Patient Access final rule (CMS-9115-F) delivers on the Administration’s promise to put patients first, giving them access to their health information when they need it most and in a way they can best use it. As part of the Trump Administration’s MyHealthEData initiative, this final rule is focused on driving interoperability and patient access to health information by liberating patient data using CMS authority to regulate Medicare Advantage (MA), Medicaid, CHIP, and Qualified Health Plan (QHP) issuers on the Federally-facilitated Exchanges (FFEs).

What is provider directory API?

Provider Directory API: CMS-regulated payers noted above (except QHP issuers on the FFEs) are required by this rule to make provider directory information publicly available via a standards-based API. Making this information broadly available in this way will encourage innovation by allowing third-party application developers to access information so they can create services that help patients find providers for care and treatment, as well as help clinicians find other providers for care coordination, in the most user-friendly and intuitive ways possible. Making this information more widely accessible is also a driver for improving the quality, accuracy, and timeliness of this information. MA organizations, Medicaid and CHIP FFS programs, Medicaid managed care plans, and CHIP managed care entities are required to implement the Provider Directory API by January 1, 2021. QHP issuers on the FFEs are already required to make provider directory information available in a specified, machine-readable format.

When will CMS start reporting?

Digital Contact Information: CMS will begin publicly reporting in late 2020 those providers who do not list or update their digital contact information in the National Plan and Provider Enumeration System (NPPES). This includes providing digital contact information such as secure digital endpoints like a Direct Address and/or a FHIR API endpoint. Making the list of providers who do not provide this digital contact information public will encourage providers to make this valuable, secure contact information necessary to facilitate care coordination and data exchange easily accessible.

When will CMS report CAHs?

Public Reporting and Information Blocking: Beginning in late 2020, and starting with data collected for the 2019 performance year data, CMS will publicly report eligible clinicians, hospitals, and critical access hospitals (CAHs) that may be information blocking based on how they attested to certain Promoting Interoperability Program requirements. Knowing which providers may have attested can help patients choose providers more likely to support electronic access to their health information.

About Current Outage

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Solution: Try alternatives of labcorp.com

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Contact labcorp.com Managing Team

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Troubleshooting Tips

Step 1: Refresh your browser by hitting CTRL + F5 at the same time. Problem resolved? No, Proceed to Step 2. Step 2: Switch off your modem and after restarting your computer turn it on again. Clear internet cookies and browser cache. Still trapped, then move to Step 3. Step 3: Your firewall may have blocked labcorp.com.

Controlled Substance Utilization Review and Evaluation System

CURES (Controlled Substance Utilization Review and Evaluation System) is a database of Schedule II, Schedule III, Schedule IV and Schedule V controlled substance prescriptions dispensed in California serving the public health, regulatory oversight agencies, and law enforcement.

Data Reporting

Beginning on 1/1/22, all data reporters that currently submit prescription dispensation data to Atlantic Associates, Inc. will be required to register with the Bamboo Health PMP Clearinghouse. Effective 2/23/22, all reporting must be made through the PMP Clearinghouse system. The last day for sending data to Atlantic Associates, Inc. is 2/22/22.

Research Requests

In accordance with California Health & Safety Code section 11165 (c) (2) (A) the California Department of Justice (CA DOJ) may provide CURES data to public or private entities, as approved by the CA DOJ, for educational, peer review, statistical, or research purposes, provided that the patient information, including any information that may identify the patient, is not compromised..

PRESCRIPTION FORMS (FOR PRESCRIBERS)

California law requires prescribers of any Schedule II, Schedule III, Schedule IV, and Schedule V controlled substance to obtain and use tamper-resistant prescription forms ordered only from state-approved security printers.

Wellcare and Centene

Wellcare is now part of Centene creating a premier healthcare enterprise focused on government-sponsored healthcare programs.

Find a Provider or Pharmacy

Use the Find a Provider Tool to find a provider located near you. Search for providers by name or specialty.

Notice of Non-Discrimination

Wellcare Health Plans, Inc., complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Online bill pay

You will either need the billing account number and the patient's date of birth or the guarantor ID to make a payment.

Mobile application

Access your patient records on the go. Available on Apple and Android phones, tablets and watches.

Need Help?

If you need support for Patient Online Services or the Mayo Clinic app, call 1-877-858-0398 weekdays from 7 a.m. to 7 p.m. CDT.

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