Patient Access

patient access training course

by Prof. Peyton McCullough Published 2 years ago Updated 1 year ago
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What is the Institute for health professionals patient access specialist program?

The Institute for Health Professionals’ Patient Access Specialist program consists of 3 online, instructor-facilitated courses that will prepare you to pass the Certified Healthcare Admissions Associate (CHAA) exam. You can complete the program in 2–3 terms.

What are the course prerequisites for the comprehensive patient access specialist program?

*There are no course prerequisites for the program. The Comprehensive Patient Access Specialist program includes all of the below courses: Medical Terminology – Consists of terms used by healthcare employees to describe the objects and situations encountered in their field.

Why become a certified healthcare access professional?

Certification is the best way to enhance your skillset and stature within the Patient Access industry. Showcase your knowledge, problem-solving abilities, and dedication to Patient Access by becoming a Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM).

What is a patient access specialist (Chaa)?

This is one of the most important and concentrated positions in healthcare, encompassing many different roles and responsibilities within a hospital setting. Enroll in the Patient Access Specialist program to gain the skills and know-how to pass the Certified Healthcare Admissions Associate (CHAA) exam.

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How do I get Chaa certified?

Requirements are as follows: Minimum Education: High school diploma or GED equivalent plus thirty (30) professional development contact hours earned within the past two (2) years; or an associates/bachelor's degree from an accredited institution in healthcare, business or related field.

How long is Chaa certification good for?

As a reminder, the CHAA certification cycle is a two year cycle. If one earned their credential in an even numbered year (2016, 2018, 2020, etc.) they renew in an even year.

Do Patient Access reps wear scrubs?

Yes, patient service reps wear scrubs. Patient service representatives are usually the first people patients, and their families see when entering a medical facility or hospital.

What does a patient access representative do?

Patient Access Representative responsibilities include collecting patient information, preparing various medical documents, and explaining policies to our patients as needed. Ultimately, you will work directly with patients to help them understand the process and steps to obtain medical attention at our organization.

How much does it cost to take the Chaa exam?

Exam FeesCHAACHAMNAHAM Member$155$225Non-Members$155$425

What does it mean to be Chaa certified?

Healthcare access services professionals are integral in providing billing, insurance, and financial services and support procedures to patients, providers, and payers through the entirety of the healthcare experience.

What do patient care coordinators wear?

A patient coordinator has to wear a business type attire. They don't have to wear scrubs.

Who is patient access?

Patient Access is a great online service which allows you to book appointments, order repeat prescriptions, view your medical records and send secure messages to the practice. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

What does a hospital registrar wear?

What Does A Hospital Registrar Wear? patient access representative uniform is a polo shirt, khaki pants, slacks, or sneakers and you need either jeans or dress shoes.

What skills do you need to be a patient access representative?

Patient Access Representative Requirements: Strong administrative and organizational skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and data entry systems. Ability to multitask and maintain strong attention to detail.

What is patient access experience?

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities. They greet patients and serve as the first point of contact for patients and their families upon arriving at hospitals, healthcare clinics, medical offices and other healthcare facilities.

How much do patient Access reps make in Texas?

$30,651 a yearHow much does a Patient Access Representative make in Texas? As of Aug 3, 2022, the average annual pay for a Patient Access Representative in Texas is $30,651 a year. Just in case you need a simple salary calculator, that works out to be approximately $14.74 an hour.

What is passing score for a Chaa exam?

410What is the passing score? The passing scaled score for the examination has been set to 410. The corresponding number of questions that need to be answered correctly to obtain a scaled score of 410 may vary slightly across different forms depending on the difficulty of each examination.

Is the Chaa exam multiple choice?

The CHAA examination consists of 115 multiple choice questions and candidates are limited to two (2) hours to test.

Who is the Patient Access Specialist program for?

If you are new to the healthcare industry, seeking an entry-level, front-line registration position within a hospital setting, this program may be for you.

How many terms are required for the Patient Access Specialist program?

You can complete the program in 2–3 terms. Students must take Patient Access I and Patient Access Specialist II in sequence.

Career Opportunities

Individuals completing this non-credit certificate may find employment as a medical secretary, medical office specialist, front office coordinator, or a related occupation.

Who Should Enroll?

This program is for individuals currently working or who have previously worked as an office professional and would like to add more skills in order to work in a healthcare environment.

Registration

Register online for Patient Access and Front Desk Certificate or call 319-296-4290 to register.

Questions? Need Help Getting Started?

Complete the form below and Hawkeye Business and Community Education will contact you to answer your questions and help you get started.

What is a comprehensive patient access specialist?

The Comprehensive Patient Access Specialist is often the first person a patient sees when they arrive at a hospital, doctor’s office or any medical admitting department. They are an advocate for both the patient and the health care facility.

What is patient access specialist?

Becoming a Patient Access Specialist is a great way to launch your career in the healthcare industry. As a highly skilled and knowledgeable professional, you will find it to be both rewarding and fulfilling. There is a positive employment outlook for Patient Access Specialists.

What is PAS Fundamentals?

PAS Fundamentals – Explores the field of the hospital patient access, and prepares the student to obtain the skills necessary to sit for the examination as a Certified Health Care Access Associate by the National Association of Health Care Access Management (NAHAM). The course introduces the process of efficient patient registration, admissions and accurate insurance verification. Topics include interviewing for insurance coverage, medical necessity, admission forms and HIPAA.

What is an EHR course?

Electronic Health Records or EHR – This course discusses the sweeping transition from paper medical charts to electronic health records. It is designed to build through practical experience and understanding, comfort with computerized medical records that can be directly applied in the clinical setting.

What is CHAA certification?

This comprehensive program prepares the student for the Certified Healthcare Access Associate (CHAA) exam offered by the National Association of Healthcare Access Management. NAHAM promotes the highest standards of patient access services through its national certification. A non-paid optional externship opportunity is available through the department upon successful passing of the CHAA exam and is contingent upon employer availability and needs.

What is a certified professional?

Certification validates that your knowledge and skills align with industry standards – showing that you are a reliable, accountable, and trusted Patient Access professional dedicated to improving patient experience. Studies show that certified professionals are paid more than their non-certified counterparts, are more productive in their work, and feel a greater sense of ownership in their careers.

What is a CHAM certification?

Showcase your knowledge, problem-solving abilities, and dedication to Patient Access by becoming a Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM). Certification validates that your knowledge ...

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Career Opportunities

Who Should Enroll?

  • This program is for individuals currently working or who have previously worked as an office professional and would like to add more skills in order to work in a healthcare environment.
See more on hawkeyecollege.edu

Enrollment Requirements

  1. You must have a valid, working email address.
  2. Basic computer skills are recommended.
  3. An interest and willingness to work with the public.
  4. High school diploma or equivalent.
See more on hawkeyecollege.edu

Class Information

  • Class meets: September 13 – December 15, 2022 on Tuesday and Thursday from 5:00–9:00pm. No class November 24, 2022. Class format:Live Online Cost:$1,499 1. Includes books 2. Financial assistance may be available for qualifying individuals
See more on hawkeyecollege.edu

Questions? Need Help Getting started?

  • Complete the form below and Hawkeye Business and Community Education will contact you to answer your questions and help you get started.
See more on hawkeyecollege.edu

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