Can I request repeat medication through patient access?
These items should not be requested through Patient Access. If you would like to request repeat medication, follow the steps below. S elect New request from the Medication requests section of the homepage. S elect Repeat Medication from the dashboard, then Request medication.
What are repeat prescriptions and how do they work?
Repeat prescriptions are issued for certain medications prescribed for ongoing conditions. If your doctor puts you on a repeat prescription, this means that you can obtain your medication from the pharmacy without having to visit the GP for an appointment every time you need it.
How do I order a repeat prescription from my GP?
There are 3 ways to order a repeat prescription from your GP surgery. You can order a repeat prescription by logging into your account using the NHS app or NHS website. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. You'll be able to collect your medicine in person when it's ready.
How do I collect the medication from my pharmacy?
The medication can be collected directly from your pharmacy, once approved by your practice. Not now (to collect the prescription from your practice). Select Confirm request. Your prescription request has been sent. Still having a problem? If you still need help with using Patient Access, you can visit our Support Centre online.
What is the difference between Patient Access and the NHS app?
Unlike our current Patient Access system, you can even prove your identity using the App itself without needing to bring any ID to the surgery. If you are already a user of Patient Access, you will be able to access exactly the same information on the NHS App as you currently do on Patient Access.
How do I request a repeat prescription?
Written Requests in Person or by Post You should include your name, date of birth and the item(s) you require. We also ask that you indicate where you would like to collect your prescription from. Please ensure that your request is clearly legible: If we cannot read your request, we cannot process it.
How do I download the Patient Access app?
The Patient Access app is available on the iOS and Android app stores for free. You can also access the website at www.patientaccess.com. You will need to register for Patient Access either online, if your practice allow this, or by asking for a registration letter from your practice.
Is MyGP same as Patient Access?
Other similar apps are Patient Access and the NHS app. You may have recently received a text message about the new MyGP App that is available to our patients. The Patient Access App is still working, MyGP is just another alternative available for our patients to use if they wish.
Can you order repeat prescriptions on the NHS app?
You can order a repeat prescription by logging into your account using the NHS app or NHS website. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. You'll be able to collect your medicine in person when it's ready. Some high street pharmacies also deliver.
Can you get repeat prescriptions from any pharmacy?
Can I get a repeat prescription from any / a different pharmacy? You are able to change your nominated pharmacy at any time. But in some cases, you GP may send your prescriptions to a specific pharmacy / dispensary.
Can I have Patient Access and NHS App?
You can try out the NHS App alongside Patient Access without any problems.
Is Patient Access an NHS login?
Where you can use NHS login. There are lots of health and care websites and apps that allow you to use NHS login. These include NHS services, online pharmacies, patient access services, and online consultation services.
What is online Patient Access?
"Patient Access gives you remote access to your GP, pharmacy and health records. For those going into self-isolation, retaining their access to health services is vital."
Is myGP app the NHS app?
The myGP app, created in 2014, is an NHS-assured provider of online access to primary care medical services. They were granted NHS assurance in 2019, certifying them as a secure and recognised place for patients to access healthcare services, including medical record access.
Is myGP app any good?
Our app is laughably great! NHS assured, myGP is the #1 downloaded medical app – providing patients with direct access to services at their own GP. Patients can book/cancel appointments, order repeat prescriptions, manage medicine alerts & track their health.
Is myGP app good?
This is a great app specially for people to take lots of medication at different times of the day and have trouble to keep up and don't take your medication late.
Can you get a repeat prescription without going to the doctors?
As prescribed medications need a doctor's approval, a repeat prescription shows that you can get this medication from the pharmacy without the need for a doctor's appointment beforehand.
Can a doctor refuse a repeat prescription?
There is not an automatic right to repeat medication, even if you have agreed a particular course of medication with your doctor, we are still responsible for ensuring that you are using the medication properly and that it is still necessary to treat your condition.
How can I get a prescription without a doctor?
With telemedicine, you can get a prescription without physically traveling to a doctor. You can talk to a physician and receive a diagnosis using technology. If you require medication for your condition, the doctor will send the prescription to the pharmacy of your choice.
How can I get antibiotics without seeing a doctor?
Yes, there are antibiotics that you can get over the counter. These can be found at any local drug store or grocery store pharmacy. That said, only certain types of antibiotics, such as topical antibiotics, are available over the counter.
What is patient access?
Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
Is your information protected online?
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt.
What does it mean to have a repeat prescription?
If your doctor puts you on a repeat prescription, this means that you can obtain your medication from the pharmacy without having to visit the GP for an appointment every time you need it.
Why hasn't my GP issued a paper prescription?
In the past, all GPs wrote or printed paper prescriptions for the patient to take to the pharmacy. Now GPs almost always use the NHS Electronic Prescription Service (EPS). This means that your prescription will be sent electronically to the pharmacy, bypassing the need for a paper copy. "EPS makes the process even easier," says Kaura. "When you go to the GP you will have to nominate a pharmacy to pick your medication up from, but this can be changed at any point. The prescription will stay on a cloud (a virtual server) until the issuing pharmacy accesses it."
Why do I have to pay for my prescription?
When you pick up your prescription you may be asked to pay a fee if you cannot prove you are exempt. There are no prescription charges for residents in Scotland, Wales and Northern Ireland. The current cost of an NHS prescription in England is £9.35 per item dispensed. This money goes towards funding the NHS.
Why does my medication look different?
This means you may find that the packet or appearance of your medication changes from time to time.
Can I pick up a prescription for someone else?
Yes! "A prescription can be picked up by someone who is not the patient, as long as they can confirm the patient's name and address," explains Kaura.
Do pharmacies dispense prescriptions?
Pharmacies offer a range of services, including dispensing our medications when we need them. But you might have some questions when getting your prescription, so we've found the answers to some of the most frequently asked as a handy guide.
Is it possible to get medication online?
But some online pharmacies are unregistered, meaning the medication supplied doesn't need to meet industry standard s. This means medication obtained online may be incorrect or even fake.
How long before a repeat prescription is needed?
It’s best to place your request for your repeat prescription 5-10 days before you need your medication to arrive. But don’t worry, you can use the app to set helpful reminders. This allows time for your GP to authorise the prescription (s), our pharmacy team to dispense your medication and Royal Mail to deliver your prescription.
How long does it take for a prescription to be sent to a GP?
We will send your prescription request to your GP. Once we’ve received your prescription, it can take several working days for us to dispense and then dispatch your medication. Deliveries will usually be made to your chosen address within 2-3 days.
How long does it take for a controlled medication to be delivered?
Chilled (cold-chain) medication is sent temperature-controlled and delivered within 24 hours. LloydsDirect by LloydsPharmacy can dispense controlled drugs. It can take up to four working days for your prescription to be processed. Controlled drugs are sent via Royal Mail 48-hour signed-for service.
What is EPS in pharmacy?
The Electronic Prescription Service is an NHS service that allows your GP to electronically send your repeat prescription (s) directly to your chosen pharmacy. EPS also allows you to nominate LloydsDirect by LloydsPharmacy as your online pharmacy so there’s no need to visit your local pharmacy or GP to collect a repeat prescription.
What to do if medication won't fit in Royal Mail?
If your medication will not fit through your letterbox, Royal Mail will let you know how you can rearrange delivery or collection. Other delivery options are available. You can choose to collect from your nearest LloydsPharmacy or select one of 10,500 other collection points in England.
Can you put medicine in a letterbox?
We aim to fit your combined amount of medicines in letterbox friendly parcels, but this is not always possible. You may need to be in to receive your delivery, but this depends on how big or small your medicine is.
Can I use NHS prescription delivery if I don't pay?
Can I use the NHS prescription delivery service if I don’t pay for prescriptions? Yes, this service is available if you have a repeat NHS prescription, if you’re NHS exempt, or if you have to pay for your prescription items. Read our guide for more information including up-to-date NHS exemptions and prescription costs.
