What is patient access and how does it work?
"Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services.".
What can the Patient Portal do for You?
The patient portal provides patients instant access to their medical records electronically, even when away from home. This access may be critically important when the patient requires emergency care while on vacation or during a business trip.
What is in partnership with patient access?
In partnership with Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
Is my personal information and medical records protected?
Your personal information and any medical records are protected with the highest standards of online security. Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.
What is a direct access referral?
Patients who are referred directly for a diagnostic test (but not consultant-led treatment) by their GP i.e. clinical responsibility remains with the GP, will have a diagnostic clock running only. These are called Direct Access referrals. Patients may also have a diagnostic clock running only where they have had an RTT clock stop for treatment or non-treatment and their consultant refers them for a diagnostic test with the possibility that this may lead to a new RTT treatment plan.
How long can a patient be unavailable?
If a patient indicates that they will be unavailable for 28 days or more on their pathway after their first appointment, the patient’s healthcare records will be reviewed by the managing clinician to ascertain if the delay is safe for the patient. If the clinician has any concern over the delay they will contact the patient to discuss if they can make themselves available. Patients will not be discharged if they make themselves unavailable.
What are the non-admitted stages of the patient's pathway?
i. The non-admitted stages of the patient’s pathway comprise both outpatients and the diagnostic stages , as highlighted by the section with the green border around it in the diagram below. It starts from the clock start date (i.e. the date the referral is received) and ends when either a clock stop happens in outpatients (this could be the first, second or a further appointment) or when a decision to admit is made and the patient transfers to the admitted pathway.
How long does it take to see a cancer patient after a referral?
If two referrals are received on the same day, both referrals must be seen within 14 days and, if two primary cancers are diagnosed, treatment for both cancers must start within 62 days of receipt of referral if clinically appropriate.
How long does a patient wait for RTT?
The RTT clock continues if the clinician indicates that a further appointment should be offered. If patients wait more than 18 weeks as a result of such delays, the 8% tolerance is in place to account for this. The RTT clock stops if the clinician indicates that it is in the patient’s best clinical interests to be discharged back to their GP / referrer.
What is the NHS constitution?
The NHS constitution clearly sets out a series of pledges and rights stating what patients, the public and staff can expect from the NHS. A patient has the right to the following:
Can patients referred for specific treatments be accepted by the CCG?
Patients referred for specific treatments where there is limited evidence of clinical effectiveness, or which might be considered cosmetic can only be accepted with the prior approval of the relevant CCG. NHS Liverpool CCG Commissioning Policy
The Physicians You Need, the Care You Deserve
River Valley Physicians provides medical services to the community through a network of highly trained physicians and nurse practitioners. Medical services include family practice, obstetrics and gynecology, internal medicine, orthopedics, endocrinology, women's health, and mental health.
Access Your Medical History & Records Anytime
River Valley Physicians Family Medicine provides patients with web access to their medical records. This information is useful for making treatment decisions by medical professionals. The patient portal provides patients instant access to their medical records electronically, even when away from home.
What is access Liverpool?
Access Liverpool is a partnership between the council and the city’s registered social landlords which provides properties specifically designed or built for disabled people.
Who can apply?
If you are disabled and need a level access shower or wet room, you can apply to Access Liverpool for a suitable property.