Patient Access

nhs patient access scotland

by Rosalind Kling II Published 2 years ago Updated 1 year ago
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Does Patient Access work in Scotland?

Ask your practice for a Patient Access registration letter. When you collect the letter from your practice, you'll need to take proof of identity (e.g. your driving licence or passport) with you. When you have a registration letter, use the steps below to set up your Patient Access account.

What is NHS Patient Access?

The NHS App and Patient Access are two online services available to patients. You will find they save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and frequent prescriptions.

Is the NHS app the same as Patient Access app?

Unlike our current Patient Access system, you can even prove your identity using the App itself without needing to bring any ID to the surgery. If you are already a user of Patient Access, you will be able to access exactly the same information on the NHS App as you currently do on Patient Access.

How do I access my Patient Access app?

The Patient Access app is available on the iOS and Android app stores for free. You can also access the website at www.patientaccess.com. You will need to register for Patient Access either online, if your practice allow this, or by asking for a registration letter from your practice.

Is Patient Access an NHS login?

Where you can use NHS login. There are lots of health and care websites and apps that allow you to use NHS login. These include NHS services, online pharmacies, patient access services, and online consultation services.

Can I view my medical records online UK?

You can get your GP record by logging into your account using the NHS app or NHS website. First, you need to register for online services and prove who you are. You can do this when you create an account.

Can I use both NHS App and Patient Access?

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use 'Patient Access' you can continue to use it. You can use the NHS App as well.

How do I get my medical records Scotland?

Written consent and a copy of a photo ID are required to release copies of medical records to patients and we ask your understanding in allowing time for the record request to be completed. Physician offices requesting medical records, please fax a signed authorization to 910-276-7342.

Can I see all my medical records on the NHS app?

Accessing your record. If you have access to your GP health record in your NHS account, you'll be able to see your summary record using the NHS App or the NHS website. It contains information about your medicines and allergies.

What ID do I need for Patient Access?

We will need to see photo ID - either a passport or drivers licence. Step 3. The receptionist will provide you with a Patient Access token document which you will need in order to sign up to Patient Access.

Where can I find my NHS access number?

A service is available on the NHS.UK website to receive a reminder of your NHS number. You should also be able to find your NHS Number on any letter or document you have received from the NHS, including prescriptions, test results, and hospital referral or appointment letters.

How do I log into NHS App?

We now call this logging in to your NHS account, whether you use the NHS App or the NHS website to do this....To log in to your NHS account using the NHS website:Select My account.Enter your NHS login email and password.Enter the security code sent to your mobile phone.

What can you do with Patient Access?

Patient Access is a website that displays information from the practice's system and allows you to:View and book available appointments.View your medication and request further prescriptions.Send messages to your practice.View your medical record.

Who runs Patient Access?

Egton Medical Information Systems LimitedPATIENT ACCESS is provided by Egton Medical Information Systems Limited("EMIS"), a company registered in England with company number 2117205 with a registered office address of Fulford Grange, Micklefield Lane, Rawdon, Leeds, LS19 6BA. The Patient Access Marketplace is also provided by EMIS.

What does a Patient Access representative do?

Patient Access Representative responsibilities include collecting patient information, preparing various medical documents, and explaining policies to our patients as needed. Ultimately, you will work directly with patients to help them understand the process and steps to obtain medical attention at our organization.

What is the Patient Access policy?

The Patient Access Policy describes the way in which the Trust manages patient referrals, waiting lists, appointments and admissions. The overarching principle is that patients will be seen in clinical priority order.

Who has the right to register with a GP in Scotland?

Every person in Scotland has the right and the responsibility to register with a GP.

How to prevent spread of infection in the NHS?

You can help prevent the spread of infection in NHS premises by always washing your hands and use the hand gel provided before entering a hospital ward, particularly after using the toilet.

What is the Charter of Patient Rights and Responsibilities?

The Charter of Patient Rights and Responsibilities summarises what you are entitled to and what is expected of you when you use NHS services and receive NHS care in Scotland. It also explains what you can do if you feel that your rights have not been respected.

What does a health board consider?

Your Health Board must take your needs into account but must also consider the rights of other patients, medical opinion and the most efficient way to use NHS resources.

What to do if you visit someone in hospital?

If you visit someone in hospital, do not sit on their bed or touch dressings, drips or other equipment.

How long does it take to get treatment in Scotland?

Treatment within 12 weeks. Patients who are due to receive treatment have a right to receive the treatment within 12 weeks from the date they agree to the treatment. This is known as the Treatment Time Guarantee and forms part of NHS Scotland's waiting times service.

Why is it important to go to appointments?

It's important that you make every effort to go to your appointments, as missed appointments can have a negative effect on other patients’ care.

What is NHS inform?

NHS inform is Scotland's national health information service helping the people in Scotland to make informed decisions about their own health and the health of the people they care for

What is Scotland's service directory?

Scotland's Service Directory - Details of health and wellbeing services in Scotland. Includes GP practices, dental services and support groups.

What is a 4.14.1 code?

4.14.1 In the event of exceptional circumstances NHS Fife and/or Scottish Government request the use of this unavailability code for a specific time period. It is not intended for general use and will be monitored.

What is 4.9.1 NHS Fife?

4.9.1 NHS Fife will in normal circumstances, on receipt of referral to a named consultant, only allocate this to a named consultant if this will ensure continuity of care, patient safety or for other clinical or exceptional reasons. If there is a genuine reason for a named consultant then this will result in Patient Advised Unavailability (Wishes Named Consultant) being applied.

What is NHS Fife 4.2.2?

4.2.2 This includes any site within NHS Fife regardless of where the patient resides. This means any NHS Fife hospital, health centre or other premises deemed appropriate to provide clinical care.

What is the key risk for NHS Fife?

5.2 The key risk for NHS Fife is a failure to adopt and implement the policy, and achievement of the legally binding Treatment Time Guarantee, which might have an adverse impact on patient care and their care experience .

What is the National Access Policy?

1.2 The National Access Policy has been developed to provide a common vision, direction and understanding of how NHS Boards should ensure equitable, safe, clinically effective and efficient access to services for their patients. NHS Fife will strive to follow this concept.

What should a clinician explain prior to referral?

Prior to referral the clinician should explain the range of options to be considered and that the patient may not need access to specialist or consultant led services.

What is a 3.1.1 patient?

3.1.1 Patients must inform the hospital of any changes to their name, address, telephone number or General Practitioner (GP). All written communication to patients must include details on how/who to contact to make changes to the information NHS Fife hold on them.

Patient Access Schemes

Companies can submit Patient Access Schemes (PAS) to improve the cost effectiveness of a medicine.

NICE Multiple Technology Appraisals

From 1 October 2017, National Institute for Health and Care Excellence (NICE) Multiple Technology Appraisals (MTAs) will no longer be assessed by Healthcare Improvement Scotland (HIS) for applicability to NHSScotland.

What parts of the NHS hold records?

Different parts of the NHS hold records. For example, your GP practice and any hospital you have been to may hold records about you.

Who can access deceased records?

You can only see that person’s records if you are their personal representative (e.g most parents/guardians of a minor or a person with power of attorney for health care for a patient), administrator or executor.

How long does it take for the NHS to respond to a claim?

The NHS must reply to your request within 30 days. ​. Compensation. You can claim compensation if you suffer physical, psychiatric, or financial damage because: information in your records is inaccurate. your information is accidentally lost, damaged or destroyed, or disclosed without permission. Find out more about.

What is a health record?

Health records. Health records contain information about your health and any care or treatment you've received. Your health records may contain: test and scan results. X-rays. doctors notes. letters to and from NHS staff. It’s important that your records are kept up to date. You should tell NHS staff when your personal information changes ...

Can you see someone's records after their death?

You won’t be able to see the records of someone who made it clear that they didn’t want other people to see their records after their death.

Can you see a claim as a result of a person's death?

If you have a claim as a result of that person’s death, you can only see information that is relevant to the claim.

Do you have a right to see your health records?

You have a right to see or get a copy of your health records.

You can share your COVID Status when travelling internationally and for some events and venues in Scotland

You can share your COVID Status when travelling internationally and for some events and venues in Scotland.

Using your COVID Status for international travel

If you're 12 or over, you can show your COVID Status when travelling abroad. You may also need to follow additional rules when travelling abroad.

Using your COVID Status in Scotland

If you're 18 or over, you can show your coronavirus vaccination records on your app when visiting venues and events in Scotland. This is known as 'domestic use'.

Who can get a COVID Status?

You can get your COVID Status for travelling abroad if you're 12 or over and have been vaccinated in Scotland.

How to access your COVID Status

You can access your COVID Status through the free app on a mobile device. For example, a smartphone.

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Function

  • 1.1 This policy sets out how the principles of the National Access Policy will be delivered in NHS Fife. 1.2 The National Access Policy has been developed to provide a common vision, direction and understanding of how NHS Boards should ensure equitable, safe, clinically effective and efficient access to services for their patients. NHS Fife will strive to follow this concept. 1.3 This …
See more on nhsfife.org

Location

  • 2.1 All Inpatient services in NHS Fife, with the exception of: • Assisted Reproductions. • Obstetrics services. • Organ, tissue or cell transplantation whether from living or deceased Donor. • Designated national services for surgical intervention of spinal scoliosis. • The treatment of aesthetic procedures, injuries, deformities or disease of the spine by an injection or surgical inter…
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Responsibility

  • 3.1 Patients
    3.1.1 Patients must inform the hospital of any changes to their name, address, telephone number or General Practitioner (GP). All written communication to patients must include details on how/who to contact to make changes to the information NHS Fife hold on them. 3.1.2 Patients s…
  • 3.2 Referrers
    3.2.1 Those involved in the management of waiting times have a responsibility to make it as efficient as possible: • Prior to referral the clinician should explain the range of options to be considered and that the patient may not need access to specialist or consultant led services. • R…
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Operational System

  • 4.1 Key Principles
    There are a number of key principles that underpin the achievement of the aims of the Patient Access Policy and delivery of waiting time standards. • The patients’ interests are paramount. • Patients are offered care according to clinical priority and within agreed national/legally bindin…
  • 4.2 Location of services/treatment provided by NHS Fife
    4.2.1 NHS Fife will always endeavour to treat patients locally, wherever possible and appropriate, based on clinical need and operational effectiveness. An offer of service/treatment by NHS Fife in any of its location list (this is not exhaustive) will constitute a reasonable offer. 4.2.2 This include…
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Risk Management

  • 5.1 The relevant Service Risk Register will incorporate any risks identified through the implementation of this policy, with any exception reports being made as necessary by the appropriate Executive Lead. 5.2 The key risk for NHS Fife is a failure to adopt and implement the policy, and achievement of the legally binding Treatment Time Guarantee, which might have an …
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Related Documents

  • 6.1 Appendix 1 - Standard Operating Procedure – Waiting Times Audit – June 2021 6.2 Appendix 2 - NHS Fife Financial Operating Procedures July 2018 section 9e https://app.joinblink.com/#/hub/80f489d2-67af-4201-bdba-fd28a42942a3
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References

  • 7.1 NHS Scotland National Access Policy – July 2012 7.2 NHS Scotland Waiting Times Guidance – July 2012 (CEL 33, August 2012) 7.3 Patient Rights (Treatment Time Guarantee) (Scotland) Act Regulations & Direction 2012 7.4 Patient Rights (Scotland) Act 2011- Treatment Time Guarantee Guidance (CEL 32 August 2012) 7.5 Access to NHS Care for Armed Forces Personnel CEL 8 (2…
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