Patient Access

kilbryde practice hunter health centre patient access

by Dr. Gladyce Zulauf Published 2 years ago Updated 1 year ago

Where is East Kilbride health and social care?

We operate from a purpose built premises on Murray Road, East Kilbride and are easily accessible by public transport. We take pride in being a Training Practice serving over 10,800 people. Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

Where is East Kilbride training practice?

We operate from a purpose built premises on Murray Road, East Kilbride and are easily accessible by public transport. We take pride in being a Training Practice serving over 10,800 people.

Why choose Calderglen medical practice?

Calderglen Medical Practice takes care to ensure your personal information is only accessible to authorised people. We have a legal and contractual duty to keep personal health information secure and confidential.

Where can I Find my Local Health and wellbeing services?

Just pop your address into their services directory to find your local healthcare services including A&E, minor injury units, hospitals, GP practices, pharmacists, dentists, opticians (optometrists), sexual health clinics and health and wellbeing services.

How long has Mavor Medical Practice been around?

The history of the Practice can be traced back over 170 years. Read our story and discover how our name was chosen in the History of Mavor Medical Practice.

Can you use a wheelchair in the Health Centre?

The Health Centre can be accessed by wheelchair and there are accessible toilets on every floor.

What is a Scottish Home and Health Department circular?

A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-

How to request a repeat prescription?

The prescription takes two working days to process so please do not allow your medicines to run out. Alternatively, you may arrange with the Pharmacy of your choice to deliver the re-order form to the surgery on your behalf. If you wish to use this service, please allow up to three working days for your prescription to be ready. If you prefer you can request a repeat prescription by posting the request together with a stamped addressed envelope – please allow enough time for this.

How long does a repeat prescription last?

You can order items which are listed on the right hand side of your repeat prescription computer slip. Repeat Prescriptions are issued at 56 day (2 month intervals). If you wish a Special Request item, please state clearly what this is for e.g. hay fever etc, your GP will then decide if a prescription is appropriate.

Can you enter into correspondence over the internet regarding repeat prescriptions?

We are unable to enter into correspondence over the Internet regarding repeat prescriptions; this is to protect your confidentiality.

Can a pharmacy be held responsible for a delay in a prescription?

The practice cannot be held responsible for any delay of your request, nor any technical failure of the system. It is the patients responsibility to allow enough time when ordering prescriptions.

Can a patient be given a private prescription?

Where ongoing medical attention is not necessary, the patient may be given a private prescription.

Where to drop prescriptions in Calderglen?

Repeat items can be requested using the online system, submitting the prescription tick list to your pharmacy, or dropping it in the Calder glen postbox at the door of the health centre. (please see prescription page)

What is practice email?

The practice e-mail is there to support patients when needing to contact the practice. We kindly request you use the facility appropriately and consider timings when sending any requests. Below are some guidelines around the use of the practice email

Can you send a picture to a GP?

Photographs - please only send pictures if you have been asked to do so by a member of the practice team. We strictly can't action GP consultation via email. This is for patient security and safety reasons.

Do pharmacies prescribe medication?

Have you been to the pharmacy? Pharmacies can provide a great deal of advice and care and in some cases prescribe medication.

Is Calderglen Medical Practice a legal practice?

We have a legal and contractual duty to keep personal health information secure and confidential. In order to find out more about current data protection legislation and how we process your information, please ask a member of staff for a copy of our Data Protection Notice.

How to contact NHS Lanarkshire?

General Enquiry. If you have a general question about NHS Lanarkshire or any of its services, contact our General Enquiry Line on 0300 3030 243 or email us: [email protected]. For the main switchboard contact 01236 748748.

How to find a minor injury clinic in Lanarkshire?

To find your nearest minor injury clinic in Lanarkshire, visit NHS Inform or call them on 0800 22 44 88 or watch our Meet the Experts video on minor injuries units.

How to report NHS fraud?

If you think that fraud has occurred, or is about to occur you can raise your concerns directly with NHS Counter Fraud Services (CFS) via the telephone hotline or (anonymously, if desired) via the CFS website:

What is the partnership between North and South Lanarkshire?

To make this happen, the respective health and social care partnerships of North and South Lanarkshire are ensuring that the expertise and resources of health and social care services are combined, shared, coordinated – and plans made jointly – with the person at the centre of these collective efforts.

Does Lanarkshire have a minor injury clinic?

NHS Lanarkshire has five drop-in minor injury clinics. They can treat a range of illnesses and injuries including sprains, strains, minor burns, bites and cuts. You don’t need an appointment to attend but your waiting time will vary since patients are treated in order of greatest-need. There are minor injury services within each of our acute hospitals – Hairmyres, Monklands and Wishaw. There are also two stand-alone minor injuries units at Kello and Lady Home Hospitals. You can access these units at the following times.

When will NHS Lanarkshire postpone urgent care?

NHS Lanarkshire has taken the decision to continue to temporarily postpone the majority of non-urgent planned care procedures for the month of October to free up staff and beds for urgent care. This is being reviewed on a weekly basis.

What time does NHS24 call?

NHS24 deal with the majority of calls during: Monday to Thursday, 6.00pm to 8.00am. 6.00pm on Friday to 8.00am on Monday. People across Scotland can access the service, on landlines and mobile phones free of charge, using a number that is short and easy to remember.

What is the number to call for a screening appointment?

For information about individual services, please visit our main A-Z of Services or contact our General Enquiry Line on 0300 3030 243. The NHS 24 111 service provides urgent health advice out of hours, when your GP practice or dentist is closed.

What does a patient receive when they cancel an appointment?

Patients will receive a letter, text message or voice message giving details of any cancellation, postponement or new appointment.

Can NHS 24 prescribe medicine?

Medication. NHS 24 can't prescribe new medicine over the phone and do not deliver medicine to your home.

Does general practice provide healthcare?

General practice has continued to provide vital healthcare services throughout Covid-19. Like many other areas, services have been provided in different ways to ensure everyone’s safety and patients should contact their GP where appropriate.

Can you call NHS 24 on 111?

If you think you need to attend A&E but it’s not life-threatening, you should consider the alternatives. You can call NHS 24 on 111 day or night, where you will be directed to the right NHS service. If you just need health care advice, then please use the NHS Inform website.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9