Patient Access

grove house surgery patient access

by Mary Hartmann Published 2 years ago Updated 1 year ago
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What is access to medical records?

Access to medical records. The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records.

What is urgent treatment advice?

Urgent Treatment Advice on urgent treatment UK citizens If you are in the area for a short time and require medical treatment you are able to register with this practice ... [continue]#N#Visitor information

How much is the NHS prescription fee for 2020?

From April 2020 NHS Prescription charges are: £9.15 per prescription per item Three month prepayment certificate £29.65 and will save you money if you need more than three prescription items in ... [continue]#N#Prescription fees

What is general advice for a samaritan?

General Advice Samaritans Samaritans are available round the clock, every single day of the year. Talk to them any time you like, in your own way, about whatever’s getting to ... [continue]#N#Advice for young people

Is there zero tolerance for violence in the NHS?

In line with national NHS policy, we have zero-tolerance of violence or abuse towards any member of staff. If your behaviour is considered to be unacceptable you will be removed ... [continue]#N#Violent or abusive behaviour

Your Data Matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

Access to health records

In general you have the right to see your health records though certain legal exclusions may apply. You can ask to see your record and may request a copy of any part subject to a small administrative charge. If you require access to your records please ask to speak to the Practice Manager, Rachel Witcombe in the first instance.

Concerns

If you have any concerns regarding the confidentiality of your personal medical records, or you would like further information, please do not hesitate to discuss this with your doctor, or the Practice Manager, Rachel Witcombe.

New telephone repeat medication system

Dear patients, We have invested in a new telephone based system for patients to order their repeat medications, and we’re […]

Missed Appointments for January

TOTAL NUMBER OF MISSED / DID NOT ATTEND APPOINTMENTS FOR January 2022 110 IF YOU ARE UNABLE TO MAKE / […]

New patient registration

Prospective patients can now register online with the practice. Please see our new patients page for details.

How to request GP information?

Your request must be made in writing and addressed to the Business Manager. There may be a charge involved. We will normally provide a response within 21 days of any fee being paid. You will need to give adequate information (for example full name, address, date of birth NHS number etc.,). It may also be helpful if you could explain the reason for your request (so we can help you identify relevant information). You will be required to provide id with your request and before any information is released to you. You can appeal to the Business Manager if the GP decides not to disclose your information. If you think any information we hold about you is inaccurate or incorrect, please let us know as soon as possible.

What is the right to access medical records?

Accessing your medical records. You have the right to confidentiality under the Data Protection Act 1998 (DPA), the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply). You also have the right to view or ask for a copy of all records we hold about you.

Can you share your information with family members?

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

What is patient access?

Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Is patient access available in the UK?

Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.

What is the Cedars car park?

The main patient and visitor car park is the Cedars multi-story car park , which is run by Q-Park. In addition there is a smaller surface car park outside the Duchess building.

How much does it cost to park at 6am?

Daily Parking Charges 6am – 6pm: £3.40 for up to 2 hours : £5.40 for up to 4 hours: £12.for up to 8 hours: £15 for up to 12 hours

What to do if you are discharged from a hospital?

If you visit a district hospital you will have to pay for parking .

Do you need an appointment for a hospital in Mendip?

NHS Patient’s who live in the Mendip Area and require Hospital Appointments, may need to attend any one of the Hospitals which are located over a large area.

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