What is eConsult access to care?
Access to Care. | eConsult Access to information. Access to care. eConsult is a web-based system that allows PCPs and specialists to securely share health information and discuss patient care.
What is eConsult and how does it work?
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,330 NHS practices, eConsult gives millions of patients access to their own GP online.
What is eConsult for NHS urgent and emergency care?
eTriage for NHS Urgent and Emergency Care quickly and safely books in, triages and signposts your patients to the right care. eConsult is the most widely used online consultation and triage solution, and the first choice of NHS GP surgeries. Please note, this is a demo and not intended for patients and we cannot give healthcare advice.
Why doesn't eConsult have a patient login function?
We know that having multiple accounts and passwords can be hard to remember, which is why eConsult has never had a patient login function. We believe it makes more sense to use existing NHS features, such as NHS login, to create this unified and consistent journey for patients.
How do you set up eConsult?
How does eConsult work?Set-up. We designed eConsult to be as simple as possible: just add a banner to your existing practice website. ... Your patients' eConsult experience. ... You receive the patient's eConsult.
How does NHS eConsult work?
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
How does Doctors eConsult work?
How does eConsult work? eConsult asks you questions about your symptoms or existing condition and only takes a few minutes to complete. After filling in some details about you, to verify who you are, your eConsult is sent to your GP practice, so that they can help you.
Is the NHS app the same as Patient Access app?
Unlike our current Patient Access system, you can even prove your identity using the App itself without needing to bring any ID to the surgery. If you are already a user of Patient Access, you will be able to access exactly the same information on the NHS App as you currently do on Patient Access.
How long does it take to hear back from an eConsult?
It puts their mind at ease to know that the practice is working on it. Clinical eConsults have a response time of 'the end of the next working day' by default whilst administrative eConsults have a 'within 3 working days' response time frame.
How do you use eConsult?
How to use eConsultFeel unwell, or have a request for the practice? ... Choose the relevant section for your need or request.Fill out the information requested and submit your eConsult. ... Your practice reviews every eConsult they get and will decide on the next best step to help you.
Can I request prescription on eConsult?
You will be advised that your eConsult will not be sent to your Practice, and that you should seek advice from the relevant urgent care service (e.g. A&E, Urgent Care Centre or NHS 111 helpline). ECONSULT IS NOT A REPEAT PRESCRIPTION REQUESTING SERVICE.
How do you respond to an eConsult?
Through the eConsult toolbar Select the 'Messaging' icon and select the 'Reply to an eConsult (post-consult email)' option.
Is eConsult secure?
Award winning Clinical Governance eConsult is safe. eConsult always alerts patients who report a serious symptom or a medical emergency. Our red flag system immediately directs patients to seek the most appropriate care. Our Clinical Governance board comprises of NHS GPs, clinicians and specialists.
Can I use both NHS App and Patient Access?
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use 'Patient Access' you can continue to use it. You can use the NHS App as well.
Is Patient Access an NHS login?
Where you can use NHS login. There are lots of health and care websites and apps that allow you to use NHS login. These include NHS services, online pharmacies, patient access services, and online consultation services.
How do I connect my NHS App to my GP?
When you download and open the app for the first time, tap on Sign Up. Search for your surgery and select it from the results. Tap confirm if this is the correct surgery. NHS Login will open within the app.
Is eConsult secure?
Award winning Clinical Governance eConsult is safe. eConsult always alerts patients who report a serious symptom or a medical emergency. Our red flag system immediately directs patients to seek the most appropriate care. Our Clinical Governance board comprises of NHS GPs, clinicians and specialists.
How do you cancel an eConsult?
1:403:15Cancelling an eConsult - YouTubeYouTubeStart of suggested clipEnd of suggested clipClick the patient summary tab click referral from the left side menu. Click e-consult and note theMoreClick the patient summary tab click referral from the left side menu. Click e-consult and note the strikethrough on the canceled. Econsult. Once any consult has been cancelled.
Who owns eConsult Health Ltd?
the Hurley GroupeConsult is a medical app developed by the Hurley Group.
Can you turn off eConsult?
To turn off consultations entirely for that day the practice hours would need to be changed, please either use the consultation hours feature or email [email protected].
What is an econsult?
eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Click the button below for more ‘How to use eConsult videos’ including how to use photo uploads.
Do you need to visit a practice for an appointment?
Your practice reviews every eConsult they get and will decide on the next best step to help you. This means you may not need to visit the practice for an appointment.
What is patient access?
Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
Is patient access available in the UK?
Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.
Outpatients
The only remote consultation platform that offers the option of contacting your patients via phone or video and seamlessly moving between the two.
Primary Care
eConsult is the most widely used online consultation and triage solution, and the first choice of NHS GP surgeries.
Demo
Please note, this is a demo and not intended for patients and we cannot give healthcare advice. If you are a patient please visit: https://patients.econsult.health/ to start an eConsult.
What happens if a patient clicks no on econsult?
If a patient clicks ‘No’ to the above question, they will be informed that they are unable to continue and should check if their own practice offers eConsult. It will also prompt them to register with the practice if they are a new patient.
How will NHS login benefit practices?
Registering for NHS login includes verification of patients’ identity, carried out by the NHS. This means that any patient using NHS login to complete an eConsult is verified, and you can be reassured that they are who they say they are.
What is NHS login?
NHS login makes it easier and quicker for patients to securely access digital health and care services with one username and password. NHS login is how patients currently access the NHS App.
What happens if you don't submit to your registered practice?
Warning if not submitting to your registered practice. NHS login will also prompt patients to confirm they are submitting to the right practice, by reminding them which practice they are registered at , according to NHS records. If a patient tries to submit to a practice that they are not registered at, they will see a note letting them know this.
Is NHS login available outside of England?
Patients across England who are already using the NHS App to access eConsult will be familiar with the benefits of using NHS login and will have set up an NHS login account as part of their registration with the App. At the moment, neither NHS login nor the NHS App are available outside of England. We would encourage practices in England to explain the benefits of NHS login and the App to patients.
Does econsult have a patient login?
We know that having multiple accounts and passwords can be hard to remember, which is why eConsult has never had a patient login function. We believe it makes more sense to use existing NHS features, such as NHS login, to create this unified and consistent journey for patients.
Do you need to prove your NHS login?
The first time they set up their NHS login, they will need to prove who they are, so that their NHS record can be connected to their details. Once verified, patients can use NHS login to access any website or app where they see ‘NHS login’, such as the NHS App or the website version of eConsult.
What is the Ontario econsult program?
The Ontario eConsult program has been created with the support of the Ministry of Health and Long-Term Care to enable timely and equitable access to specialist advice for all health care providers and patients in Ontario.
How to contact OTN customer care?
For any technical questions about accessing eConsult through the OTNhub, please contact OTN Customer Care at: 1-855-654-0888
What is an econsult?
eConsult (Store and Forward) is a secure web-based application that allows primary health-care providers to consult with specialists for advice, recommendations, and/or diagnosis about some non-urgent health-related conditions.
How does eConsult work?
A primary health-care provider determines if a consultation with a specialist is required and creates a referral containing the patient’s information and medical history, including any relevant files ( i.e. images, test results, medical reports, etc.). The specialist then reviews the information provided and responds within the application. The care remains with the primary health-care provider who will follow-up with the patient based on the specialist’s recommendations.
What are the benefits?
eConsult improves access to specialist services that may not be available in a community or region, connecting people to the services they require to effectively manage their health and well-being without having to leave their home community.
Can an econsult be in person?
If either the patient or health-care provider feels that eConsult is not appropriate for a specific condition, an in-person appointment will be arranged.
