How do I use the Deddington health centre online services?
By registering with the Deddington Health Centre online services you can access many of the practice services safely and securely via the web. Patients of the Deddington Health Centre may use this service at any time, 24 hours a day, 7 days a week. You should not use this service for emergencies or urgent requests.
How does patient access work for your practice?
Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. For those going into self-isolation, retaining their access to health services is vital." All of our services, content and processes follow a strict set of clinical guidelines, ensuring a safe environment for patient care.
What is in partnership with patient access?
In partnership with Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
How can I provide feedback about the health centre?
For any administration issues concerning the Health Centre or the website, or if you wish to provide feedback about the service provided please contact the Practice Manager Melanie Watkins. Please note that this email should not be used to book appointments – to see how to book an appointment please see Appointments.
Is it secure?
These service use the same level of security as used by online banks. Only the practice sees the data you are sending. No-one else has access to the information.
How to register for patient access?
To register for Patient Access you will need to come to the Health Centre and ask for a “Patient Access Letter” from reception. Please note that we will require photo ID for us to enable this service for you.
Can you use Deddington Health Centre online?
By registering with the Deddington Health Centre online services you can access many of the practice services safely and securely via the web. Patients of the Deddington Health Centre may use this service at any time, 24 hours a day, 7 days a week. You should not use this service for emergencies or urgent requests. In these circumstances always contact the practice by telephone immediately, or if the practice is closed, the Out Of Hours service. The telephone numbers are on the home page.
How to make an appointment with a GP?
Appointments for a consultation with a GP can be made online , in person , or by telephone on 01869 338611. The receptionist will always try to give you an appointment on the day of your choice with the doctor of your choice.
What does it mean to have more time available for surgery?
Making more time available at the Surgery means that we will be able to put more focus into preventive care, offering longer appointments and concentrated treatment for patients with long-term conditions and complex needs.
What time is Hub appointment?
Hub appointments are available at various times between the hours of 8.00am and 8.00pm Monday to Friday, and on Saturday and Sunday mornings. Pre-bookable appointments may be available at other North Oxfordshire GP practices Monday – Friday, between 6.30pm and 8.00pm.
What is the NHS emergency number?
In an emergency situation we advise you to contact 999. If you need to speak to someone urgently but the situation is not a 999 emergency the NHS 111 service is also available.
How to contact Out of Hours?
The way you contact the Out of Hours service is simple, phone : 111
Where are hub sessions held in Oxfordshire?
You may be offered an appointment during normal or extended hours at a Hub location. In North Oxfordshire, hub sessions are held at Banbury Health Centre or other local GP practices. Appointments must be booked through your usual GP Practice reception.
Can you speak to a GP on the phone?
The doctors are also available to speak to on the phone. To speak to a GP please phone Reception before 11am in order to book a telephone consultation. There is limited availability so we cannot guarantee this will be a same day call. We also have an on-call GP who deals with urgent phone calls.
What is patient access?
Patient Access connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.
Is patient access available in the UK?
Patient Access is now available to any UK patient. Join today and benefit from a faster, smarter way to manage your healthcare.
Telephone and Online Consultations
The pandemic has shown that many problems can be dealt with effectively by telephone or online consultation. We understand that this does not suit everyone and will continue to offer a mixture of appointments according to need. We are still bound by strict infection control guidelines.
Continuity of care
Seeing the same doctor for a course of treatment or long-term care improves life expectancy. If you have been dealing with a doctor for a particular problem then our patient services team will allocate any follow up appointments to that doctor wherever possible.
Test Results
You can access your own test results and medical record by signing up to any of the online services such as Patient Access or the NHS App. Our patient services team can help you with this.
Same Day Urgent Appointments
If you call for an urgent on the day consultation, please be available to take a call back. We will give you a rough timescale for this and it is helpful if you can leave a landline and mobile number as poor mobile reception often means that our calls go straight to voicemail.
Busiest Times
Monday is our busiest day. If your problem is not urgent, please try to avoid phoning us on a Monday. Our phone lines will be busy and you may have a long wait to get through, with no guarantee of there being an appointment available.
Engage Consult Service
The use of our online consultation service Engage Consult (available through our web site) has been increasing rapidly. It is well suited to simple queries that don’t require a conversation. Only use this service for matters which you are happy to be dealt with electronically. Please don’t ask for a phone call via Engage Consult.
Services We Do Not Provide
Liquid Nitrogen ( Freezing) treatment for benign skin lesions such as warts and verrucas. These will usually respond to over the counter treatments and a pharmacist can advise on this. Private treatment for cosmetic purposes is available at several local clinics in Oxford and the surrounding area. We are not allowed to recommend specific clinics.
