What is courtside surgery?
About the practice. Courtside Surgery aims to place the patient at the heart of quality medical care. The team strives to maintain the best elements of a traditional style of personal, friendly, accessible general practice with a focus on continuity of care, within the constraints of an increasingly part-time work force,...
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What is courtside surgery?
Courtside Surgery aims to place the patient at the heart of quality medical care.
What is the team culture of a surgery?
This is achieved through a strong, supportive team culture . All staff are provided with excellent educational support.
What is a regular clinical meeting?
Regular clinical meetings are convened on a range of topics and all clinical staff are invited to attend. Individual teams also meet on a regular basis and all clinicians endeavour to have lunch together to catch up with colleagues on an informal basis.
What is a weekly meeting at the practice?
The practice holds a weekly multi-disciplinary team meeting with community colleagues to discuss high priority cases. Weekly in-house meetings are attended by all clinical staff and the practice management team, including regular significant event meetings, educational sessions, clinical audit reviews and updates on clinical pathways.
Is a patient triaged?
Patients are not clinically triaged but the reception team do ask for details of symptoms so that the most appropriate clinician can be booked. The practice has embraced technological advances and is an accredited paperless practice with all incoming clinical documents handled electronically.
What is patient access?
Patient Access is a website and mobile app which gives you access to a range of GP services online, as well as access to your health records.
Is Patient Access free?
The Patient Access app is available on the iOS and Android app stores for free.
Overall summary & rating
This practice is rated as Good overall. (Previous inspection April 2015 – Good)
People with long term conditions
The practice is rated as good for the care of people with long-term conditions. Nursing staff had lead roles in chronic disease management. Patients at risk of hospital admission were identified as a priority for appointments and health checks. Longer appointments and home visits were available when needed.
Families, children and young people
The practice is rated as good for the care of families, children and young people. There were systems in place to identify and follow up children living in disadvantaged circumstances and who were at risk, for example, children and young people who had a high number of A&E attendances.
Older people
The practice is rated as good for the care of older people. Nationally reported data showed that outcomes for patients were good for conditions commonly found in older people.
Working age people (including those recently retired and students)
The practice is rated as good for the care of working-age people (including those recently retired and students). The needs of the working age population, those recently retired and students had been identified and the practice had adjusted the services it offered to ensure these were accessible, flexible and offered continuity of care.
People experiencing poor mental health (including people with dementia)
The practice is rated as good for the care of people experiencing poor mental health (including people with dementia). The majority of people experiencing poor mental health had received an annual physical health check.
People whose circumstances may make them vulnerable
The practice is rated as good for the care of people whose circumstances may make them vulnerable. The practice held a register of patients living in vulnerable circumstances including those with a learning disability.
