Patient Access

cestria health centre patient access

by Prof. Phyllis Heidenreich Published 2 years ago Updated 1 year ago
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GP Profile

Cestria Health Centre address, phone number, fax number, website, email etc. details are mentioned as below. Patients can call on the below given phone number for appointments.

Opening times

Cestria Health Centre opening timing for reception and surgery are as mentioned below for complete week. Patients can book their appointments accordingly.

Services & Clinics

Cestria Health Centre have following clinics at their center and they provide below mentioned services to the patients.

Facilities

Cestria Health Centre has following Accessibility and Parking facilities available which can be availed by incoming patients.

Staff

There are 11 medical staff working at Cestria Health Centre. Following are the staff details who work at Cestria Health Centre with their name, job tittle and GMC Number.

Performance

Some measuring parameters of Cestria Health Centre are taken and their fetched values are as mentioned below.

Registered Patients

Cestria Health Centre GP has 12556 registered patients out of this it has 6390 female registered patients and 6166 male registered patients.

How to enroll in the patient portal?

To enroll in the patient portal, you must receive services at one of our locations. To create an account, you may self-enroll here. Alternatively, you may contact the location where you received care and tell them you would like to make an account. Registration requires an email and a valid ID.

Can you access read only medical records?

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records. Due to the sensitive nature of radiology and pathology test results, these are not available on the patient portal and must be obtained through the hospital’s Health Information Department.

Is RWJBarnabas Health a centralized portal?

RWJBarnabas Health is in the process transitioning all of our hospitals to a centralized patient portal called MyChart where all hospitals’ records will eventually be contained within one system for your convenience. Please be assured that you will always have access to your medical records.

What did the Care Quality Commission say about patients?

Patients we spoke with during the inspection and those that completed Care Quality Commission comments cards said they were treated with compassion, dignity and respect and they felt involved in decisions about their care and treatment. Information for patients about the service was available. We saw that staff treated patients with kindness and respect, and maintained confidentiality.

How did the practice of case management help vulnerable people?

The practice had established effective working relationships with multi-disciplinary teams in the case management of vulnerable people. Staff knew how to recognise signs of abuse in vulnerable adults and children. Staffs were aware of their responsibilities regarding information sharing, documentation of safeguarding concerns and how to contact relevant agencies in and out of hours.

What is a CCG in nursing?

One of the GPs acted as the frail elderly lead for the local Clinical Commissioning Group (CCG) which helped clinicians keep up to date and conform with best practice management for this group of patients. The practice had employed nurse practitioners to carry out home visit assessments of their most frail patients to review care plans and ensure appropriate support services were in place. A system was in place to ensure that frail elderly patients and those on the practices high risk register who had recently been discharged from hospital were contacted by a nurse practitioner within three days of discharge to reassess their needs. The practice operated a ward round approach to caring for their linked care home patients and had ensured all had an emergency health care plan in place and that their medication was reviewed on at least a six monthly basis by the practice pharmacist. Staff had implemented a monthly multi-disciplinary team meeting in the care home, including a mental health practitioner which enabled early identification and treatment of mental health related issues in the elderly. Together this approach had led to a reduction in unplanned admissions to hospital and A&E attendance for this group of patients.

What percentage of patients feel the nurses treat them with care and concern?

Results also indicated that 91% of respondents felt the last GP they saw or spoke with treated them with care and concern (CCG average 89% and national average of 85%). 95% of patients felt the nurses treat them with care and concern (CCG average 89% and national average 85%).

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