How do I book an appointment through patient access?
If your Patient Access account is not linked to your GP practice, the GP appointments section will not be visible. Under ‘Your GP practice services’, select the type of service you would like to book e.g. general GP appointment, telephone appointment etc. Select the date for the appointment, or use the arrows to see more available dates.
How can patient access help your practice?
Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. For those going into self-isolation, retaining their access to health services is vital."
What is the cost of using PatientSite?
PatientSite is free for patients receiving care at BIDMC. You can use PatientSite on your phone, tablet or home computer. © PatientSite. A service provided by Beth Israel Deaconess Medical Center.
What is the lawful basis for your GPs online consultation service?
The following legal bases set out in the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018 allow your GP to use your information when you use this online consultation service provided by them:
Do we share your personal information?
For GP Practices in England, NHS England confirms that they will only use your information to provide you with health services.
What does it mean to make a difference?
Our caregivers have worked tirelessly to respond to the COVID-19 pandemic. From delivering coloring books and coffee to serving as a lifeline between patients and families, they've found big and small ways to make a difference.
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Booking GP appointments
Under ‘Your GP practice services’, select the type of service you would like to book e.g. general GP appointment, telephone appointment etc.
Booking non-GP Appointments
Note: Some non-GP appointments may be chargeable and payment will usually be taken online. The online payment method is added when you book your first non-GP appointment, it can be edited when you book future appointments, or a new payment method can be added. To find out more about managing payment methods, click here.
Introduction
- By law, all organisations that use personal information (personal data)must provide a clear description of how it is used and also provide any relatedinformation to ensure the processing is carried out lawfully and fairly. YourGPs main Privacy Noticeis available on their website (or please contact their reception). The additional information provid...
Online Consultation Service If Your GP Practice Is in England
- Your GP Practice has engaged aspecialised online consultation supplier which is approved to NHS Englandtechnical standards and has gone through stringent scrutiny and achieved allnecessary requirements to provide Online Consultations. NHS England, on behalfof your GP, contracts with the supplier and acts as a Joint Controller withyour GP for this system. However, …
What Is The Lawful Basis For Your GPS Online Consultation Service?
- The following legal bases set out in the General Data ProtectionRegulation (GDPR) and UK Data Protection Act 2018 allow your GP to use yourinformation when you use this online consultation service provided by them: 1. When using your Personal Information (Personal Data):Article 6 (1) (e) ofthe GDPR, which permits us to process your personal information that isnecessary to provi…
What Are The Purposes of The Processing?
- Online consultations allow the GP’s patients to contact the Practicewithout having to wait on the phone or take time to come into the practice inperson especially if a patient is not sure whether they need a face to faceconsultation. Online consultations enable patients to use a secure onlinesystem to ask questions, report symptoms and we can then respond by signpostingpatien…
What Personal Information Is used?
- Because this service is online, your GP’s need to ensure that theycontinue to provide you with a confidential and high-quality service. To do so,they need to properly identify you, accurately note both your request and theirresponses. If they were prevented from using this essential information, then theywould be unable to provide the service securely and confidentially. Inform…
Do We Share Your Personal Information?
- Your GP controls your information
For GP Practices in England, NHS England confirms that they will only use yourinformation to provide you with health services. For GP Practices in Wales, Scotland and Northern Ireland, please refer to theindividual GP Practice’s main Privacy Notice in relation to the use of your information… - If your GP practice is in England:
The online consultation service is also made available to our patientswho use the NHS App which can be downloaded from the App Store and Google Play.The NHS App is provided by NHS Digital and provides health services such asviewing your medical record. If you are logged into the NH…
How Long Is Your Personal Information kept?
- Your GP practice sets the retention periods for your information andinstruct eConsult, their engaged contractor that provides this service on yourGP practice’s behalf, to comply with these periods. When your informationhas been copied to your GP’s own systems then your sensitive information willbe deleted by eConsult. eConsult retain your contact details (name, email) forup …